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Melbourne Web Application Design & Development

Our custom built web apps improve efficiency by digitising & streamlining your business processes.

We see BJM as a digital extension of our team. They have developed some amazing projects for us and helped change the way we do business both internally and with our customers. “

Simon Bartlett, ACC Higgins

Web apps significantly enhance your website’s functionality and improve the user experience. Our digital business teams specialise in identifying the web apps that will help streamline your business and put the right tools in your customers’ hands, and we build them to suit your needs and your brand.

Our approach ensures your project is a success from day one.

Swipe to explore our delivery process


Project Discovery

Where it all begins…you contact our team and we arrange a meeting to chat goals, expectations and all things project related. Our aim here is to see the bigger picture.


Project Kick-off

We have briefed our team on your project, and they are now ready to begin. Our kick-off will introduce our team to yours and vice versa, and we will help you set up in your project portal.


Experience Strategy

Our User Experience Strategy Workshop & Information Architecture then deep-dives into all of your desired goals, outcomes, user data and technical requirements, which then go into your first deliverable, the IA Strategy document.


UX Design & Prototyping

Once reviewed and confirmed, the prototyping starts: a design-wireframe hybrid that hashes out page layouts, sections and components into a medium-fidelity clickable prototype.


Branding Rollout

Once we’re all confirmed with the direction of the structure and layouts, rollout fills out the rest – applying your brand to each handcrafted section, component, and interaction.


Development & Integration

Now the build begins – our Dev team collaborates with the design team to develop the digital experience in a staging environment. We ensure that all functionality is implemented and ready to be filled with dynamic content.


Content Migration & Styling

Each section and page is then populated with your approved copy and content. Utilising our custom-built Blokki system, content is able to be populated and styled across the entire site with on-brand consistency – simply, while still offering visual flexibility.


User Acceptance Testing (UAT)

Now it’s time to test the digital experience. It is tested against a suite of usability criteria, as well as other business or user-related goals, gleaned from the research and data.



Once the UAT process is complete and signed off, it’s time to launch. There is an in-depth process and checklist that further ensures all items have been checked off. Based on over 15+ years of experience


It’s time to dance, boogie, laugh because we’ve just launched your newest digital experience to the world!


Warranty Period

Things can sometimes go wrong, but there’s no need to worry. You have a warranty period in place for any bugs or issues that may arise post launch. If the item is related to the original project scope, you won’t be charged and it will be fixed free of charge, of course.


Support & Retainers

From optimisation to enhancements, Premium Services Retainers are our ongoing service if you want a consistent level of support and attention for your digital experience. With this service, you can monitor and optimise your digital experience, ensuring that it is always running at its best.


Optimisation & Growth

We partner with the best digital marketing agencies to ensure your website is suitable and scalable for your marketing needs

Sounds good right? Tell us about your project

“BJM are a truly fantastic partner. Having worked with the team on a few projects now, every time the deliver an amazing outcome, on time, and with little fuss.”
Chris Maccan, Head of Marketing

NOW Finance – Website

Adding Value through collaboration with NOW Finance

“I’ve worked on many global accounts over my career, and BJM Design have produced a truly world class solution for us”
Odette Jansz, Global Communications Manager, Ansell

Ansell Comparative Tool

A digital application to build Ansell’s global sales team effectiveness.

“Having our new website live feels Incredible! Certainly sets the scene for what we expect to be a big year ahead.”
Jarryd Van Poppel, COO, Euka Future Learning

Euka Future Learning website

Rebranding education to feel right at home

“The BJM team consists of highly professional, engaged people who are a delight to work with.”
Mitchell Woods, VOZ Product Manager

OzTAM VOZ Televisionary Measurement

Complex product, clear value proposition: communicating Australia’s new Total TV reporting standard.


What can a web app do for you:

Personalised solutions for your needs.

We’ll talk through your goals, workflows, and industry-specific issues, and develop online app solutions that meet your individual needs.

Streamline operations and improve efficiency.

Together we’ll develop strategies to automate a range of tasks and centralise data management, saving you time and costs.

Intuitive interfaces for seamless user experience.

Our design team create, test and iterate ideas to ensure an easy-to-use interface that requires minimal training, saving time and reducing frustration.

Scalability and flexibility to adapt to your business.

We plan ahead to easily accommodate for growth, increased user load, and additional functionalities.

Integration with existing systems and technologies.

You’re looking for an easier way to do business, not more hassles – so we ensure that your web apps communicate directly with your current infrastructure, offering smooth data exchange.

Reliable support and maintenance services.

We provide ongoing support, maintenance, updates, and improvements for the long-term success of your apps.

Designing and building premium custom web applications is a deeply collaborative process.

We’ve been doing this for 21 years now, and we’ve proudly refined our BJM Delivery Process to incorporate our very own Adaptive Advantage approach. Adaptive Advantage keeps us all connected and well and truly in the loop at every critical phase, ensuring that our partnership and solutions keep delivering well into the future.

BJM never gives us what we ask for, they give us what we need to take our business forward. What I asked for in our search for an agency was to have a thinking partner, and that’s exactly what we got with the BJM team!

Frequently asked questions about web apps

What is a Web App?

A web application, commonly known as a web app, is a software application that runs on a web browser and is accessed over the internet. Unlike traditional desktop applications, web apps do not require installation on a user’s device, as they are hosted on remote servers. Users can access and use the application from any device with a web browser and an internet connection. Web apps offer a wide range of functionalities, from simple forms and interactive websites, to complex business systems and collaboration tools. They leverage web technologies such as HTML, CSS, and JavaScript to provide an interactive and dynamic user experience. Web apps have become increasingly popular due to their accessibility, cross-platform compatibility, and the ability to easily update and maintain them centrally. They have transformed the way we interact with software, enabling businesses and individuals to access powerful applications and services directly through their web browsers.

How do you ensure that a particular web application will meet our specific business requirements?

We follow a comprehensive discovery and consultation process to understand your specific business requirements. Our team will work closely with you to gather detailed information about your goals, workflows, and challenges. We then translate these requirements into a comprehensive project plan and collaborate with you throughout the development process to ensure that the web application meets your unique sales and branding needs.

What technologies and frameworks do you use for web application development?

We leverage a wide range of technologies and frameworks to develop robust and scalable web applications. Our development team is proficient in popular technologies such as HTML5, CSS3, JavaScript, and backend languages like Python, Ruby, PHP, and Java. We also work with modern frameworks and libraries like React, Angular, Vue.js, and Laravel to ensure efficient development and optimal performance.

Can you assist with hosting and deployment of the web application?

Yes, we provide comprehensive hosting and deployment services for web applications. Our team can help you choose the right hosting solution based on your requirements, whether it’s cloud-based hosting, dedicated servers, or shared hosting. We handle the setup, configuration, and deployment of the web application, including a smooth transition from development to the live environment.

Will the web application be mobile-responsive and work across different devices?

Absolutely. We prioritise mobile responsiveness and ensure that the web application is optimised for a seamless experience across different devices, including smartphones, tablets, and desktops. By utilising responsive design principles and techniques, we ensure that the web application adapts to various screen sizes and resolutions, providing a consistent and user-friendly experience to your audience.

What level of ongoing support and maintenance do you provide after the web application is launched?

We offer various levels of ongoing support and maintenance packages tailored to your specific needs. Our support services include bug fixes, security updates, and performance optimisation to facilitate the smooth operation of your web application. We provide timely responses to any technical issues or inquiries you may have, and work proactively to prevent potential problems, ensuring the long-term success of your web application.

Can you provide documentation and training for using and managing the web application?

Yes, we provide comprehensive documentation and training materials for using and managing all of the web applications we develop. Our documentation includes user manuals, guides, and tutorials that cover various aspects of the application’s functionality and administration. Additionally, we offer training sessions and workshops to familiarise your team with the web application’s features, ensuring that you can effectively utilise and manage it for optimal results.

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