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Melbourne Website Design & Development

We build websites that connect with your customers now and into the future.

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We’re here to listen, collaborate with and empower businesses and organisations like yours who are seeking a trusted partner with real-world experience and a proven track record.”

Alex Power, UX Researcher

We deliver bespoke, brand-driven custom websites that are beautifully simple, intuitive, and functional.

We anticipate your customers’ needs, position your brand and create the best possible path to conversion. By starting with that end in mind, your project is wired to deliver significant value and impact against your clearly defined long term business objectives and outcomes.

A website does not operate in a silo, so neither do our websites.

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Our approach ensures your project is a success from day one.

Swipe to explore our delivery process

01

Project Discovery

Where it all begins…you contact our team and we arrange a meeting to chat goals, expectations and all things project related. Our aim here is to see the bigger picture.

Tell us about your project

02

Project Kick-off

We have briefed our team on your project, and they are now ready to begin. Our kick-off will introduce our team to yours and vice versa, and we will help you set up in your project portal.

03

Experience Strategy

Our User Experience Strategy Workshop & Information Architecture then deep-dives into all of your desired goals, outcomes, user data and technical requirements, which then go into your first deliverable, the IA Strategy document.

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04

UX Design & Prototyping

Once reviewed and confirmed, the prototyping starts: a design-wireframe hybrid that hashes out page layouts, sections and components into a medium-fidelity clickable prototype.

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05

Branding Rollout

Once we’re all confirmed with the direction of the structure and layouts, rollout fills out the rest – applying your brand to each handcrafted section, component, and interaction.

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06

Development & Integration

Now the build begins – our Dev team collaborates with the design team to develop the digital experience in a staging environment. We ensure that all functionality is implemented and ready to be filled with dynamic content.

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07

Content Migration & Styling

Each section and page is then populated with your approved copy and content. Utilising our custom-built Blokki system, content is able to be populated and styled across the entire site with on-brand consistency – simply, while still offering visual flexibility.

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08

User Acceptance Testing (UAT)

Now it’s time to test the digital experience. It is tested against a suite of usability criteria, as well as other business or user-related goals, gleaned from the research and data.

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09

Launch

Once the UAT process is complete and signed off, it’s time to launch. There is an in-depth process and checklist that further ensures all items have been checked off. Based on over 15+ years of experience

Celebrate!

It’s time to dance, boogie, laugh because we’ve just launched your newest digital experience to the world!

10

Warranty Period

Things can sometimes go wrong, but there’s no need to worry. You have a warranty period in place for any bugs or issues that may arise post launch. If the item is related to the original project scope, you won’t be charged and it will be fixed free of charge, of course.

11

Support & Retainers

From optimisation to enhancements, Premium Services Retainers are our ongoing service if you want a consistent level of support and attention for your digital experience. With this service, you can monitor and optimise your digital experience, ensuring that it is always running at its best.

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12

Optimisation & Growth

We partner with the best digital marketing agencies to ensure your website is suitable and scalable for your marketing needs

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Sounds good right? Tell us about your project

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Websites we’ve created.

Our work connects you with your clients and helps you achieve your goals.

“With BJM there was no problem too hard to solve. Their communication and transparency are excellent and they are very receptive to feedback. They truly helped make a complex process as simple as it could be.”
Kate Levy, GM, Marketing & Communications

Redkite

A website that makes critical conversions, searchability effortless for families in need

“Having our new website live feels Incredible! Certainly sets the scene for what we expect to be a big year ahead.”
Jarryd Van Poppel, COO, Euka Future Learning

Euka Future Learning website

Rebranding education to feel right at home

“The BJM team consists of highly professional, engaged people who are a delight to work with.”
Mitchell Woods, VOZ Product Manager

OzTAM VOZ Televisionary Measurement

Complex product, clear value proposition: communicating Australia’s new Total TV reporting standard.

“Job Adder’s online presence is one that curates a user experience that truly resonates with the two target audiences, converting aspirations into appealing solutions – no matter where they happen to be.”
Ben McIntyre, Director

JobAdder

A website that recruits enhanced UX to present JobAdders’ new brand position to the world

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View all work

Here’s what we offer:

Responsive and device-adaptive design.

Users demand fast, accurate responses no matter what device they’re using. We comply.

We use our own Blokki system on WordPress for security and flexibility.

Your aim is to have a website you can effortlessly manage and update. Our intuitive Blokki system is designed to make that easy.

Search Engine Optimisation (SEO)

We design and build for maximum visibility, and our proven SEO strategies and optimisation techniques attract organic traffic.

Image and multimedia integration.

Our immersive designs incorporate captivating images, videos, and multimedia elements to enhance your brand and effectively showcase your services and products.

Payment gateways and e-Commerce functionality.

We integrate secure payment gateways like PayPal, Stripe, or Square for smooth e-commerce functionality, including shopping carts and inventory management.

Website analytics and tracking.

We’ll help you gain valuable insights into your website’s performance, user behaviour, and conversion rates through our robust analytics setup, including Google Analytics.

Contact forms and lead generation.

Your website’s primary function is to generate leads and facilitate communication with your customers. Our lead generation solutions feed into contact forms that invite your buyers in.

Ongoing support and maintenance.

Our comprehensive support and maintenance packages ensure your store operates smoothly and stays up-to-date.

Designing and building premium custom web applications is a deeply collaborative process.

We’ve been doing this for 21 years now, and we’ve proudly refined our BJM Delivery Process to incorporate our very own Adaptive Advantage approach. Adaptive Advantage keeps us all connected and well and truly in the loop at every critical phase, ensuring that our partnership and solutions keep delivering well into the future.

Working with BJM on the website was a flawless experience. The design and development “dream team” ensured the process was seamless and enjoyable, and delivered a premium end product that accurately reflects our brand.”

Danielle McWilliam Head of CX, Premium Content Alliance

Let’s get started…

Answer a few questions to tell us about your project. We will then arrange a free discovery call with Ben, who will run through your options.

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Frequently asked questions

How long does it take to build a website?

The timeline for building a website can vary depending on the complexity and scope of the project. We typically work closely with our clients to define the project timeline and ensure efficient development. On average, a medium-sized corporate website can take several weeks to a few months to complete.

What features and functionality can be included in the website?

We offer a wide range of features and functionality to meet your business needs. This can include e-commerce capabilities, contact forms, secure user authentication, content management systems (CMS), blog integration, social media integration, analytics tracking, and more. We work closely with you to understand your goals and tailor the website’s features accordingly.

Will the website be mobile-friendly and responsive?

Absolutely. We prioritise responsive web design, ensuring that your website adapts seamlessly to various screen sizes and devices. This ensures a consistent user experience and accessibility for mobile users.

Can the website integrate with our existing systems or software?

Yes, we can integrate your website with existing systems or software, such as customer relationship management (CRM) platforms, inventory management systems, or other internal tools. Integration capabilities are assessed on a case-by-case basis, and we work closely with your team to ensure smooth integration.

How can we ensure that the website is secure and protected against cyber threats?

Website security is a top priority for us. We implement industry best practices, such as secure coding techniques, SSL certificates, firewall protection, regular security updates, and robust user authentication measures. We also conduct security audits and implement monitoring tools to detect and address any potential vulnerabilities.

Will the website be scalable to accommodate future growth and expansion?

Yes, we design websites with scalability in mind. Our development approach allows for easy expansion, addition of new features, and integration with future technologies as your business grows. We ensure that your website architecture and infrastructure are flexible and adaptable.

Can we track website analytics to measure its performance and user behaviour?

Definitely. We integrate analytics tools, such as Google Analytics, to track and measure various metrics related to website performance, user behavior, traffic sources, and conversions. This data provides valuable insights to refine your digital strategy and improve the user experience.

Can the website be optimised for search engines (SEO)?

Absolutely. We employ SEO best practices throughout the website development process. This includes optimising page titles, meta tags, headings, URL structure, and implementing proper keyword research and content optimisation techniques. We aim to improve your website’s visibility and ranking on search engine results pages.

Can the website support e-commerce capabilities and online transactions?

Yes, we specialise in developing e-commerce websites. We can integrate secure payment gateways, set up shopping carts, implement inventory management systems, and provide a seamless online shopping experience for your customers.

Will we have the ability to update and manage the website content ourselves?

Absolutely. We offer user-friendly content management systems (CMS) that enable you to update and manage your website content easily. We provide training and documentation to empower your team to make content updates efficiently

Our services

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Delivery process

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Our team

The culture that makes our service special