Premium Services Retainers
Use our monthly prepaid premium retainers to ensure the continued success of your digital investment.
How it helps you
Monthly retainers give you priority access to our team of digital professionals. Our Retainer Plans have been created to suit varying needs, from basic support keeping your site updated behind-the-scenes, to premium plans that provide you with a full suite of analytics, design & UX and new page builds. Retainers are an ideal way of keeping your digital investment and brand perception secured with access to instant support when you need it.
Our retainers include
Phone & Email Support
Client portal access
Weekly ticket updates
WordPress core updates
Account Management
Maintain
$1,250per month
Our entry level retainer for ensuring maintenance of your digital investment.
Aftercare
$2,400per month
A great balance of enhanced support to complement our core offering.
Enhance
$4,920per month
Our most popular plan. When you're ready to see real results from your digital presence, we're ready to help.
Evolve
$9,430per month
The big kahuna. We'll work together on fine-tuning and taking your successes to the next level.
Full Comparison
| S | M | L | XL | |
|---|---|---|---|---|
| Monthly cost (AUD ex GST) | $1250 | $2400 | $4920 | $9430 |
| One-time setup fee | $400 | $400 | $400 | $400 |
| Inclusions |
Full comparison
All prices are shown in AUD and exclude GST and VAT. Retainers renew on the 1st of each month. New retainers require 2 week lead time for issue of first invoice. Unused hours will expire at the start of a new retainer period and cannot be added to the next period.
We regularly check our customers are on the correct Retainer Plan for them, giving you the best value of service for your money.
How we work
We have one aim and it’s likely to be the same as yours: get your consumers/users/communities to connect with your products and services in a way that invites them in and makes them feel like they’re in the right place at the right time. That’s it.